Steps to Handle Lost Packages

Steps to Handle Lost Packages

If your package is lost, follow these steps to resolve the issue:

Step 1: Confirm Delivery Status

Use the tracking number to confirm the delivery status. Check if the package is marked as delivered.

Step 2: Check with Neighbors

Sometimes packages are left with neighbors or at a nearby location. Check with them or at common delivery spots.

Step 3: Contact the Carrier

Reach out to the shipping carrier to report the issue and inquire about the package's whereabouts.

Step 4: Notify Our Customer Service

If the carrier cannot locate the package, contact our customer service with your order details for further assistance.

By following these steps, you can address the issue of a lost package promptly and work towards a resolution.