How to Resolve Delivery Issues

Kathy Ding
Kathy Ding

How to Resolve Delivery Issues

If you're experiencing delivery issues, follow these steps to resolve them quickly:

Step 1: Check Delivery Status

Use our online tracking tool to check the current status of your delivery.

Step 2: Verify Shipping Address

Ensure the shipping address provided is correct. If there are discrepancies, update the address in your account settings.

Step 3: Contact the Carrier

If the package is marked as delivered but not received, contact the carrier for more information.

Step 4: Report to Customer Service

If you cannot resolve the issue with the carrier, contact our customer service team for further assistance. Provide your order number and any relevant information.

By following these steps, you can address delivery issues efficiently and ensure your order is received without further delay.

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